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BUSINESS DESIGN PORTFOLIO

I'm a strategist,

service designer 

and relentless learner.

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I help organizations navigate complexity by designing with empathy, clarity, and systems thinking.

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I design with and for people—framing business problems through mixed-methods research, insight, and storytelling to craft experiences and drive adoption, alignment, and measurable impact. 

Jump ahead

Approach

Portfolio Snapshot

Principles at Work

Testimonials

- 10+ years leading global, cross-functional initiatives from tactical implementation to enterprise-wide strategy

- Diverse background in program management, HR strategy, change management and strategy, and Lean Six Sigma

- Known as a "translator" between business, tech, and design teams bridging functional language for alignment

- MBA in Strategic Management

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In each part of my journey, I was led by curiousity to know more and do better and learning keeps bringing me to the next adventure. What's next?

What I do

I'm passionate about

partnering with people & businesses to understand

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where they are

where they are going

how to get there

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with proven experience

leading motivated teams to

achieve business outcomes.

How I do it

Define the focus.

Partner to uncover the problem to solve

Seek to understand.

Design & execute mixed methods research

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Share the story.​

Synthesize and deliver compelling insights

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Innovate.

Ideate and prototype solutions

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Deliver.

Collaborate to bring the vision to life 

My Portfolio

Explore how I translate human insight into experience strategy, service design, and organizational transformation—helping teams navigate complexity, build clarity, and lead with purpose.

Additional roles
Corporate Trainer: Design Thinking | Storytelling | Lean Six Sigma | Change & Communications | Gallup Strengths
Coach & Advisor: Design Thinking | Change Strategy | Lean Six Sigma | Organization Effectiveness | Engagement | Employee Experience

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Human Capital Strategy Transformation for 600K+ employee multinational enterprise

Design Team Member

HR Org EX Lead & Liaison

Define strategy, principles, strategic roadmap, and KPI framework through mixed-methods research, synthesis, and storytelling.

Research | Strategy

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Culture Transformation through Performance Management Strategy

Design Strategy Team Member

Change Strategy Design Lead

From Insight to Action: Crafting the North Star, Strategic Roadmap, and Change Strategy for Performance Reinvention

Strategy | Service Design | Change Strategy

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Design Strategy of Staffing Supply Chain Transformation for People-Centric Enterprise

Design Lead

Define strategy, transformation mandates, and future-state experience.

Research | Strategy | Service Design

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HR Employee Experience Strategy Refresh & Program Delivery for 6K+ HR Org

Design Lead & Program Manager

Research | Strategy | Prototyping | Program Management

Lead design research and architecture of HR Employee Experience strategy

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Improve integration of experienced hire managing directors

Research | Strategy | Service Design

Shift program team to use a human-centered lens and design methodologies to refresh the experience thereby reducing the high cost of MD attrition. 

Design Lead & Program Manager

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Recruiting Transformation

Experience Design Lead & Workshop Facilitator

Improved outcomes of recruiting transformation effort by designing, facilitating, and synthesizing experience design workshops for global and North America to ensure a human centered approach.

Research | Strategy | Service Design

Explore more projects in my portfolio

Principles at Work

Exceptional Quality is the Standard

Lead with empathy

Design relies on valuable input from research through delivery by establishing trust and empathy

Rapid rapport

Establish trusted relationships with executives & teams at speed to create a space where we are empowered to do our best work

Adapt with agility

Be flexible and receptive to change, pivoting while remaining equipped with design principles and strategy rigor

Connective Tissue

Enhance the value of critical connective tissue  by uncovering it through research and being intentional with it in design

Leave it better

Embrace opportunities to make an impact on people and projects, leaving them better than when you arrived - mentor others, share skills, embed a design culture

This is not a vacuum.

We do not design in a vacuum and are responsible for exploring broader systems context to consider ethical impacts of human-centered designs

Listen with intention

Underlying all of these is a foundation of consistent, intentional listening

What it's like to work with me - in their own words
Without Tabitha, we might have completed the work, but it may well have missed its mark. Her ability to translate the business for our team made it possible for us to do our best work. She pushed her teammate to be practical, while letting him be thoughtful and rigorous. And she met him, moment for moment. I've made no secret of it - I really see her with a future within Fjord.

Fjord / Accenture Managing Director

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